Terms & Conditions

1. General Conditions

This website is operated by Cozydress. Throughout these terms, the words “we,” “us,” and “our” refer to Cozydress. The words “you” and “your” refer to anyone who accesses or uses our website or services.

These Terms & Conditions apply to all website users, including visitors, customers, and other individuals who use our online store.

By accessing our website or purchasing products from us, you agree to these terms and the policies referenced on our website. If you do not agree, please discontinue use of the website.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are under the age of majority where you live, you should use our website with the involvement of a parent or legal guardian.

You agree not to:

• Use our website for unlawful or unauthorized purposes.
• Violate any applicable laws or regulations.
• Upload or distribute viruses, malware, or harmful code.
• Attempt unauthorized access to our website or systems.
• Interfere with website security or functionality.
• Provide false, misleading, or fraudulent order information.

Where permitted by law, we may restrict access if we reasonably believe that these terms have been violated.

3. Products and Product Information

Cozydress offers baby and children’s clothing and related products through our online store. We make reasonable efforts to present accurate product descriptions, photographs, sizing details, colors, and other product information.

Actual colors and appearances may vary depending on your screen settings, lighting, and the materials used. Please review product descriptions and sizing information carefully before ordering.

Product availability, descriptions, designs, and specifications may change as our offerings are updated. If a listing contains a material error, we will take reasonable steps to address it and notify affected customers where appropriate.

4. Orders and Order Acceptance

When you place an order, you submit a request to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

Where reasonably necessary and permitted by law, we may review, decline, or cancel an order because of product unavailability, pricing errors, suspected fraud, payment authorization issues, or inaccurate order information.

If we cancel an order after payment has been collected, we will arrange any applicable refund in accordance with our policies and applicable law.

Please ensure your shipping address, email address, telephone number, and other order details are accurate before submitting your purchase.

5. Pricing and Product Availability

Product prices are displayed on our website in the currency indicated at checkout. Prices and product availability may change without prior notice, except where otherwise required by law or expressly agreed with you.

The price applicable to an accepted order will be the price confirmed for that transaction, subject to correction of genuine errors where permitted by law.

If a product becomes unavailable after you place an order, we may contact you to discuss available options or arrange an appropriate refund.

6. Payments

Payment must be completed using one of the payment methods displayed at checkout. Available methods may vary depending on the payment services enabled on our website.

Payments may be processed by third-party payment providers. Your use of those services may also be subject to their own terms and privacy policies.

By submitting payment information, you confirm that you are authorized to use the selected payment method. An order may not be processed if payment is declined or cannot be verified.

7. Shipping and Delivery

Shipping destinations, available delivery methods, processing times, shipping charges, and estimated delivery dates are determined by the information presented on our website and during checkout.

Delivery estimates are provided for general guidance and are not guaranteed delivery dates unless expressly stated otherwise. Delays may occur due to carrier disruptions, weather, holidays, product availability, or other circumstances beyond our reasonable control.

Please check the shipping information displayed on our website before placing your order. If you have a question about a shipment, contact us using the details at the end of this page.

8. Returns, Refunds, and Cancellations

We want you to be satisfied with your purchase. Returns, refunds, and order cancellations are handled according to our Refund & Returns Policy and applicable law.

Please review the full policy for eligibility requirements, return procedures, applicable time limits, and refund processing information before requesting a return or refund.

Read our Refund & Returns Policy

If you receive a damaged, defective, or incorrect item, please contact our support team promptly with your order details and photographs where available.

9. Privacy and Personal Information

We may collect and use personal information as necessary to operate our store, process orders, arrange deliveries, respond to inquiries, prevent fraud, and provide customer support.

Our handling of personal information should be described in our Privacy Policy. By using our website, you acknowledge that your information will be handled in accordance with that policy and applicable privacy laws.

Please review our published Privacy Policy on the website to learn more about how your information is collected, used, and shared.

10. Third-Party Services and Links

Our website may contain links to third-party websites or integrate services operated by other companies, including payment processors and delivery providers.

We do not control all third-party services and cannot guarantee their content, availability, or independent privacy practices. Your use of third-party services may be subject to additional terms imposed by those providers.

We encourage you to review third-party terms and privacy policies before using their services.

11. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, photographs, product descriptions, and design elements, is owned by Cozydress or used with appropriate permission.

Website content may be protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially exploit that content without permission from the relevant rights holder, except where permitted by law.

12. Reviews and Customer Feedback

If you submit reviews, feedback, suggestions, or other content, you are responsible for ensuring that your submission is lawful and does not violate the rights of others.

You must not submit content that is fraudulent, defamatory, threatening, unlawful, or misleading. Any permission for us to use submitted content must be based on applicable terms, your authorization, and relevant law.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or that every website feature or product listing will always be completely accurate.

Nothing in these terms excludes or limits any warranty, consumer protection, or other right that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cozydress will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services where such limitations are legally enforceable.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights.

15. User Responsibilities

You are responsible for your use of our website and for ensuring that information you submit is accurate and lawful. To the extent permitted by law, you may be responsible for losses or reasonable costs arising from your unlawful use of our website or material violation of these terms where those losses are legally recoverable.

This section does not require you to accept responsibility for our own unlawful conduct or waive rights that cannot lawfully be waived.

16. Governing Law and Disputes

These Terms & Conditions are intended to be interpreted in accordance with applicable laws. The governing law and appropriate venue for disputes should be confirmed to match the legal requirements applicable to Cozydress and its customers.

Nothing in this section limits consumer rights or legal protections that cannot lawfully be excluded.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, or legal obligations.

Updated terms will be posted on this page with a revised date where appropriate. Changes will apply as permitted by law. We encourage customers to review this page periodically.

18. Severability

If any provision of these terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Contact Information

If you have questions about these Terms & Conditions, an order, or our website, please contact our support team.